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Clerk Customer Satisfaction Survey

Please answer all questions. Thank you.

Was it easy to access the County Clerk's Office?: *

yes

If no, what accessibility problems or obstacles did you encounter?:

How far did you travel from your home?: *

0-5 Miles

5-10 Miles

10-20 Miles

20 Miles or More

What was the reason for your visit?: *

Record Documents

Search for Documents

Other

If other, specify:

How long was your wait?: *

5-10 Minutes

10-20 Minutes

20-30 Minutes

30 Minutes or More

Was there any difficulty during your visit?: *

yes

If yes, please describe:

How many visits, including today, have you made the Clerk’s Office in the last six months?: *

1-2

3-5

Was the staff member who helped you friendly?: *

yes

Was the staff member who helped you knowledgeable?: *

yes

Do you plan to return to the Clerk’s Office?: *

yes

How would you rate your Clerk’s Office experience overall?: *

Excellent

Good

Satisfactory

Poor

If you could make one suggestion to improve services, what would it be?:

Would you like someone from the Clerk's Office to contact you?:

Yes

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Contact Information

Richard R. Blythe,
County Clerk

3rd Floor
Edwin L. Crawford County Office Building
P.O. Box 2062
Binghamton, NY 13902
Phone: 607.778.2451
Fax: 607.778.2243
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