Home Energy Assistance Program

Appointment Schedule:
8:30am or 1:00pm, daily except Tuesday morning

Client Contact Number:
607.778.2638

Unit Description:
Heap provides energy assistance to low income households through payments to those households' fuel and/or utility suppliers. This program also provides emergency assistance for repair or replacement of essential heating equipment and in fuel emergency situations. This program includes a twenty-four hour hotline from October through April of each year to ensure that county residents have recourse in the event of an emergency when the department is not open. Handle all referrals from utility company concerning at risk people facing shut-off.