Counseling/Mental Health

  • American Red Cross Virtual Family Assistance Center
    • provide comfort and support, information and referrals for New York State families that have lost loved ones to the COVID-19 Coronavirus
    • Families who have lost loved ones to COVID-19 can fill out an online intake form, and a Family Assistance Center volunteer will contact them: 
    • Intake forms can also be filled out by a friend who thinks someone who needs help, or an agency working on behalf of the family. Those without online capabilities may call 585-957-8187, and a volunteer will assist them with the initial intake process.
    • Program is expected to run as long as needed or until the end of September
  • Broome County Mental Health
  • CDC Resource on Handling Anxiety: www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/managing-stress-anxiety.html
  • COVID-19 Emotional Support Hotline
    • New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for free mental health counseling.
    • Emotional support service for frontline healthcare workers available 24/7
      • Workers can text NYFRONTLINE to 741-741 to access these emotional support services
    • New York State-regulated health insurers will be required to waive cost-sharing, including deductibles, copayments and coinsurance, for in-network mental health services for frontline essential workers during COVID-19
  • Family and Children’s Society
    • Offering telephone and telehealth services
    • Clinic facilities will be closed to the public effective Thursday, March 19 at 5:00 pm 
    • Phone lines for information, support and referral will be open Monday – Friday 9:00 am to 5:00 pm.  For information or to schedule appointments please call: (Binghamton) (607) 729-6206
  • Mental Health Association of the Southern Tier (MHAST): 607-771-8888
    • Offices closed, staff can still be reached by new or existing clients
    • All groups and activities in the Sunrise Wellness Center (weekend program included) are cancelled until further notice
    • 24/7 Peer Support Warm Line is available by calling 607-240-7291
    • short term Crisis Respite program remains open and may be an option if you would benefit from a safe and nurturing environment as an alternative to hospitalization. To learn more or arrange a stay, please call 607-771-8888 ext.350
  • Telehealth Urgent Counseling Services (607) 563-8707
    • the hotline is open 24/7 and will bring a licensed therapist to patients via phone, computer, or tablet within 24 hours of your call. 
    • All insurance plans will be accepted and, because of the pandemic, co-pays and deductibles will be waived. Callers who do not have insurance will be served on a pro bono basis. 
    • serving residents of Broome, Delaware, Chenango, and Otsego counties 
  • Trevor Project
    • National, 24-hour, toll-free confidential suicide hotline for LGBTQ youth. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk, call 1-866-488-7386 or visit their website: www.thetrevorproject.org