Performance and Contract Management

Performance and Contract Management (PCM) provides oversight and monitoring of contracted mental health services for children and families for the Broome County Mental Health Department (BCMHD).  PCM staff provide technical assistance to contract agencies to support ongoing performance improvement. We work alongside our providers to develop, implement, and analyze processes and measures for optimal accountability and performance improvement. 

In addition, Staff manage contracts through deliverables, deadlines, contract terms and performance. The entire Contract Management process ensures agencies honor their contract terms. Contracts are processed annually. For more information, contact (607) 778-1118.